ABSTRACT
Background: Infection prevention and control (IPC) is essential for preventing infection-related harm in healthcare and public settings. In the hairdressing industry, effective IPC practices protect both clients and hairdressers; however, implementation is challenged by context-specific factors such as economic capacity and infrastructure.
Objective: We explored perceived barriers to IPC of hairdressers and their clients in formal, semiformal, and informal hairdressing salons in the Rustenburg Local Municipality, North West province, South Africa.
Methods: A cross-sectional mixed methods study design was used. Data were collected from December 2020 to August 2021. Qualitative data were obtained through individual interviews with 20 purposively sampled salon clients. Quantitative and qualitative data were collected from 272 hairdressers selected through convenience sampling; a self-administered questionnaire was used. Qualitative data were analysed thematically, quantitative data were analysed descriptively, and the findings were integrated.
Results: Most of the salon clients were women (n = 18, 90.0%); 12 (60.0%) frequented semi-formal salons. Of the 272 hairdressers, 52.6% (n = 143) had no formal hairdressing training, and 83.8% (n = 228) had not received IPC training. Client-related IPC barriers included poor adherence to IPC practices (poor hand hygiene, frequenting salons when ill, and not using personal protective equipment (PPE)), and limited understanding of infection risks, despite some awareness of contamination. Hairdresser-related barriers included knowledge gaps, work and financial pressures that led to poor adherence to IPC procedures, and inconsistent adherence to cleaning, hand hygiene, and use of PPE. Environment-related barriers included inadequate infrastructure, service and utility constraints (water shortages, load shedding, and poor refuse disposal), and shortages of functional equipment and essential supplies such as gloves, disinfectants, and sanitisers.
Conclusion: Infection prevention and control in hairdressing salons in Rustenburg is constrained by client behaviour, hairdresser practices, and environmental conditions. Strengthening health literacy, formal training, regulatory oversight, and infrastructure are essential for improving IPC implementation.